Know the Rules Play with Confidence
Ensuring a secure, fair, and enjoyable gaming experience for everyone
Responsible Gaming
- Fair and Secure Gameplay: Our guidelines ensure ethical practices and protect user data to create a safe and transparent gaming environment.
- Responsible Participation: We encourage balanced gaming habits to provide a user good experience for all players.
- Community Integrity: By following our rules, you contribute to a respectful and inclusive gaming community.
Information & Contact
Our support team is here to assist you 24/7 via email, free of charge:
- Self-Assessment Tools: If you're concerned about gambling habits, take a self-test at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/.
- Additional Resources: Find helpful information about gambling safety and addiction at https://www.begambleaware.org/safer-gambling/.
- Responsible Gaming Tips: Visit Playinexch for tips on how to maintain a safe and enjoyable gaming experience.
Tips for Safe Gambling:
Set Deposit Limits
- Decide how much you can afford to gamble before you start. Play with amounts meant for fun, not beyond your financial capacity.
Avoid Chasing Losses
- Never try to win back what you've lost. Gambling should be for entertainment, not a way to recover money.
Establish a Time Limit
- Balance your time between gambling and other activities. Set limits and stick to them.
Play Responsibly
- Avoid gambling when stressed, tired, or under the influence of alcohol, drugs, or medication.
Take Regular Breaks
- Step away periodically to assess how much time and money you’ve spent to maintain balance and perspective.
Minor Protection
- Our platform is strictly for users aged 18 and above. Protect your account by keeping your login details secure and away from minors.
- We recommend using internet filtering tools to prevent minors from accessing inappropriate content online, ensuring a safer digital environment for them.
- Parents can explore internet filters and parental control tools to safeguard their children from unsuitable content. For guidance, visit FamiSafe Internet Filters.
Self-Exclusion
- If you are experiencing difficulties with gambling or simply wish to take a break, self-exclusion allows you to voluntarily exclude yourself from all gambling activities on our platform. This measure is designed to help you stay in control and prioritize your well-being. The duration of self-exclusion can range from 6 months to 5 years, based on your needs. To initiate self-exclusion, please contact our support team for assistance and guidance on the process.
- Please be aware that self-exclusion is irreversible after the chosen duration. This is implemented to protect your best interests and ensure the effectiveness of the decision.
- During the self-exclusion period, creating new accounts or attempting to bypass the restriction is strictly prohibited. Violating this policy may result in a permanent ban on your original account in accordance with our Terms of Service. For further details or assistance, reach out to our support team. We're here to help!
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FAQ
Frequently Asked Questions
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01. Can I join the platform if I’m under 18?
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No, our platform is strictly for users aged 18 and above to comply with legal requirements and promote responsible gaming.
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02. What happens if I don’t follow the platform's rules?
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Failure to adhere to the rules may result in account suspension or permanent bans, depending on the severity of the violation.
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03. How do I set deposit limits for responsible gaming?
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You can set deposit limits through your account settings or by contacting our support team.
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04. Is self-exclusion available if I want to stop gambling temporarily?
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Yes, you can opt for self-exclusion for a duration of your choice (6 months to 5 years). Contact our support team for assistance in setting this up.
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05. What measures are in place to prevent underage gambling?
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We require age verification for all accounts and encourage the use of parental controls to restrict access to minors.
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06. Can I reopen my account after opting for self-exclusion?
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No, accounts under self-exclusion cannot be reopened during the exclusion period. This measure is designed to protect your well-being.
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